Terms of Use
The short, honest version of the deal between you and jotli. By creating an account or using the product, you agree to these terms.
Last updated: 30 July 2026
The service
jotli is inventory-control software for coffee shops and restaurants: stock counts, par levels, reorder sheets, goods received and shrinkage, spreadsheet repricing and daily checklists. The service is provided by Future Point Consult (Pty) Ltd, trading as “jotli” — these terms are an agreement between you and Future Point Consult (Pty) Ltd. jotli is offered to businesses, not consumers, and you confirm you are using it for business purposes. During the pilot phase access is arranged directly with us; if pricing changes we will give account owners clear notice before anything is charged.
Your account and organisation
Signing in uses one-time codes sent to your email — you are responsible for keeping access to that mailbox secure and for what happens under your account. An organisation owner controls who joins their organisation, which stores they can see and what roles they hold; everything a team member does in the product is attributed to your organisation.
Your data and your responsibilities
The records you store — products, prices, counts, suppliers, goods received, checklists — belong to your organisation. We process them only to run the product, as described in our Privacy Policy, acting as an operator (POPIA) on your instructions.
Because your organisation decides what goes into jotli, you are the responsible party under POPIA for that information. You warrant that you have a lawful basis for the personal information you store — your team members' details, your suppliers' contacts — and that you may use them the way you do. You can ask for an export of your organisation's data at any time at hello@jotli.co, including when you leave.
One property of the product worth stating plainly: finalised stock counts are immutable snapshots. Cost and par levels are frozen at the moment of finalisation so that historical valuations never drift. That immutability is a feature of the record, not a limitation we will undo on request.
Acceptable use
Don't use jotli to break the law, to send spam, to store or distribute unlawful content, or to probe, overload or interfere with the service. Don't resell access or misrepresent who you are. We may suspend accounts that put other customers or the service at risk, and we will tell you when we do.
What we promise — and what we don't
We work hard to keep jotli available, fast and safe, and we protect your data as described in the Privacy Policy. But the service is provided “as is”: we do not guarantee it will be uninterrupted or error-free, and to the maximum extent the law allows, we are not liable for indirect or consequential losses — lost profits, lost business or lost data beyond what we can restore. jotli supports your stock decisions; it does not replace your accountant, and its reports are not financial or tax advice. Where liability cannot be excluded, it is limited to the amount you paid us for the service in the twelve months before the claim. Nothing in these terms limits rights you have under law that cannot be contracted away.
Ending the relationship
You can stop using jotli and close your account at any time. We can terminate accounts that materially breach these terms. Either way, you may ask for an export of your organisation's data, after which we delete it as described in the Privacy Policy.
The legal frame
These terms are governed by the law of the Republic of South Africa, and disputes fall under the jurisdiction of the South African courts — wherever you use the product from. If we update these terms in a way that matters, we will notify account owners by email before the change takes effect; continuing to use the product after that is acceptance. jotli and its branding remain ours; your data remains yours.
Questions about these terms: hello@jotli.co.